PTA Launches An Online System To Block Lost And Stolen Mobile Phones

In recent news, the Pakistan Telecommunication Authority (PTA) has launched an innovative automated system termed as the ‘Lost & Stolen Device System’ (LDS) which primarily blocks mobile phones which have been lost, stolen, and snatched.

This will provide ease and facilitation to the users who want to get their phones blocked in case of any tragic mishap. A PTA spokesperson added the following:
“Complainants can easily file a request with PTA for blocking the IMEI of such handset to prevent it from potential misuse.”

Primarily through this new system if a phone is lost or stolen users can report to the respective authorities and the stolen phone will be blocked within 24 hours after the necessary verification. This system is integrated with the PTA’s Device Identification, Registration, and Blocking System (DIRBS).

If you wish to block a mobile phone you own, you will have to lodge a request with the PTA through its online Complaint Management System (CMS) which you can check on the official website of the PTA. Once a complaint is filed, the complainant will receive a reference number upon successful registration of the blocking request.

For any information or questions, users can contact PTA Consumer Support Centre’s toll-free number at 0800-55055. The number will remain operational 12 hours a day from 9 am to 9 pm all seven days of the week.

In the case of a phone which has been recovered, the user will have to go through the same procedure to have the phone unblocked and provide the proper details. Once the phone has been unblocked, the user will receive an SMS confirmation.