While there are employees preparing meals in the kitchen, the process eliminates client interaction and aims to improve order speed and efficiency
Imagine you step inside a restaurant and see no staff at all, instead prepared orders are being delivered through a conveyor belt. Sounds crazy right? Well, McDonald has actually opened the world’s first fully automated fast food restaurant in Texas.
First of its kind, the restaurant does not require customers to order through a digital screen or a salesperson, instead the customer has to pre-book their order and receive it through a conveyor belt once it’s ready since the restaurant is designed to be a ‘“grab and go”.
Designed with no seats and containing no non-kitchen staff, the restaurant is built to be super small. A primary reason behind the small size is the intense focus on improving accuracy and order speed.
While claiming to be ‘fully automated’, this Mcdonalds will contain staff that prepares and loads up meals at the conveyor belt. According to the restaurant’s franchisor, Keith Vanecek, this new strategy would allow the restaurant to work at a fast speed thus improving both customer and employee experiences.
As exciting, efficient and fast as the idea may sound, McDonald lovers aren’t really fancying it. People have taken it to Twitter saying that this has converted the once happy McDonald’s into a soulless place. “Food prepared by ghosts, in a ghost town, said another”.
https://twitter.com/BrianRoemmele/status/1606024664467181568
Twitter users also criticized the fact that this isn’t actually an ‘all-automated’ restaurant since there are people cooking the food at the back and even people that load up the food on the conveyor belt.
It looks like the only changes are that they have a little machine that passes the food out and ramped up to full electronic order taking. Everything else done by humans.
Might seem a little strange at first, but a long way from what I was expecting when it said fully automated.
— Ben Smith (@bensmith81) December 23, 2022
Many who are worried about ‘AI and Robot taking jobs’ commented that it’s things like these that would make human jobs scarce and affect the world negatively.
Please, unless people boycott this, expect your livelihoods to be made redundant in the future.
Supporting this is supporting the future demise of JOBS FOR HUMANS.— 🌻 🖤EB 🇦🇺🇭🇺 (@_MCMLXVI) December 23, 2022
What do you think about this new McDonald or even automated restaurants at all, tell us your thoughts down below!
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