Easypaisa, one of Pakistan’s leading digital wallet apps, is down across Pakistan due to some technical issues. The app is not working for a couple of hours, showcasing a network error. When the user clicks the login option, instead of opening an app, it displays the message “Network Error. Please try again shortly”.
As we know, digital payment methods have skyrocketed, so have complaints. Customers of the digital app took to social media to express their dissatisfaction with the unavailability of the Easypaisa app service.Many users seems worried and highlighted the issue on Twitter.
On Twitter users have tagged the company’s official authorities. In comparison, no official has responded to the query yet. Surprisingly, users who complain that the app is down, are met with the standard response, “Hi, we are here for your help! Send us an email detailing the problem, and we’ll investigate and provide assistance as soon as possible.
One user tweeted where he tagged the company and said:
One more user disappointingly tweeted:
One more Easypaisa App user tweeted:
When asked by the news, the company said that the company understands that our valued customers are experiencing technical difficulties accessing Easypaisa services. We apologize for the inconvenience faced by our users,the technical staff is constantly working to resolve the issue. We assure our customers that our services will be operational soon, added by the company.
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