The global leader in providing innovative customer care solutions Genesys has recently published a case study featuring K-Electric’s contact center transformation. “K-Electric serves more than…
Even though this year started with a brief WhatsApp global outage, but that didn’t let the cross-platform instant messaging, voice, and video calling service, to…
After big changes on Facebook’s flagship feature News Feed announced by CEO Mark Zuckerburg, the social network has seen a decrease in time users spend…
Finally, something good for local publishers. Facebook’s big changes in its flagship feature News Feed have been the most talked about topic since we entered…
Social media has become the most powerful source of information and communication all across the world. But sometimes these platforms are often manipulated for negative…
We all know that the tech giants Google and Facebook are here to stay, at least for decades. But a Hungarian billionaire investor thinks otherwise.…
Facebook has acquired Confirm.io, a startup that is popular for its services for government ID authentication. The startup has been offering its services by providing…
A flick (frame-tick) is a very small unit of time. It measures 1/705600000 of a second. Facebook has launched a new unit of time, like…
Is this the end for brands and publishers on Facebook? Publishers are seeing a huge dip in engagement and reach ever since Facebook announced new…
Apple CEO Tim Cook has warned about the potential risks of the overuse of technology and the use of social media. Last week, Tim Cook…
The most widely used messaging service around the world, WhatsApp has recently introduced a new platform for businesses. WhatsApp has released WhatsApp Business for Android,…
YouTube has changed the requirements for its platform that makes people earn money. For the past couple of years, YouTube has been tightening their rules…
Facebook tests “downvote” feature for public posts
If you had lost hope that Facebook will ever be introducing a downvote button, there is a surprise for you. Facebook is finally testing a…